Troubleshooting Xbox One Keeps Disconnecting From The Internet In 2023

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Introduction

Xbox One is still one of the most popular gaming systems in 2023 and for good reason. It offers an incredible gaming experience with its cutting edge graphics, expansive library of games, and easy to use interface. Unfortunately, like all systems, it isn’t perfect and can sometimes suffer from technical issues. One of the more common issues is when the system experiences constant disconnection from the internet. This can be incredibly frustrating, especially if you are trying to play online games or watch streaming services. Luckily, there are a few simple steps you can take to try and fix the issue.

Check the Physical Connections

The first thing you should do when troubleshooting your Xbox One is check the physical connections. Make sure that all of your cables are properly connected and that there isn’t any damage to them. Also make sure that your router or modem is in good working condition and that all of the lights are on. It is possible that your Xbox One is having trouble connecting to the internet due to a faulty connection.

Check Your Internet Speed

The next step is to check your internet speed. Your internet speed will determine how well your Xbox One can connect to the internet and how well it can stream videos and play games. To check your internet speed, you can run a speed test. There are a number of free speed tests available online that can tell you how fast your connection is. If your connection is too slow, you might need to upgrade your internet plan.

Clear Your System Cache

The Xbox One has a system cache that stores temporary data and can sometimes become corrupted. This can cause your system to have trouble connecting to the internet. To clear the system cache, you will need to access the Settings menu. Once you are in the Settings menu, select the System option, then select Storage. Once you are in the Storage menu, select the System Cache option and then select Clear Cache. This will reset the system cache and can help fix the issue with your internet connection.

Restart Your Network Devices

If none of the previous steps have worked, you may need to restart your network devices. This includes your router, modem, and Xbox One. To restart your router and modem, you will need to unplug them from the power source and then plug them back in. For your Xbox One, you can restart it by pressing the power button on the console for at least 10 seconds. Once all of the devices have been restarted, try connecting again.

Power Cycle Your Network

If you are still having trouble connecting, you may need to power cycle your network. To do this, you will need to unplug all of your network devices from the power source for at least 10 seconds. This includes your router, modem, and Xbox One. Once all of the devices have been unplugged, plug them back in and try connecting again. This can help reset any settings that may be causing the connection issue.

Change Your DNS Settings

If you are still having trouble connecting, you may need to change your DNS settings. DNS, or Domain Name System, provides the addresses that your Xbox One needs to connect to the internet. Your ISP, or Internet Service Provider, will usually provide a DNS server address, but you can also use a third party DNS server such as Google DNS or OpenDNS. To change your DNS settings, you will need to access the Settings menu on your Xbox One and then select the Network option. Once in the Network menu, select the Advanced Settings option and then select the DNS Settings option. From here, you can enter the DNS server address that you want to use.

Disable UPnP

UPnP, or Universal Plug and Play, is a protocol that allows your Xbox One to automatically configure your network settings. Unfortunately, this can sometimes cause conflicts with the network and can cause the system to disconnect from the internet. To disable UPnP, you will need to access the Settings menu on your Xbox One and then select the Network option. Once in the Network menu, select the Advanced Settings option and then select the UPnP option. From here, you can disable UPnP.

Conclusion

If your Xbox One keeps disconnecting from the internet, there are a few steps you can take to try and fix the issue. You should first check the physical connections, check your internet speed, clear your system cache, restart your network devices, power cycle your network, change your DNS settings, and disable UPnP. If none of these steps work, you may need to contact your Internet Service Provider for help.