Troubleshooting Ethernet Not Working But Wi-Fi Is On Tv In 2023

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Introduction

If you’re having trouble connecting your television to the internet using an ethernet cable, but you’re still able to connect using Wi-Fi, then don’t worry – there are a few simple steps that you can take to troubleshoot the problem. In this article, we’ll discuss some of the most common causes of this particular issue, and offer some tips to help you solve it in 2023.

Check the Cable

One of the most common causes of ethernet not working but Wi-Fi is on is a faulty cable. If your ethernet cable is damaged or not properly connected, then it won’t be able to send a signal to your TV. To check for this issue, start by unplugging the cable from your TV and plugging it into another device, like a laptop or PC. If the other device is able to connect to the internet over ethernet, then you know that the cable itself is working. If not, then it’s time to replace your cable.

Check the Network Settings

If the cable itself is working, then the next step is to check your TV’s network settings. Many televisions have the ability to connect to the internet via both ethernet and Wi-Fi, and if the setting is not set correctly, then the connection won’t work. To check this, open the settings menu on your TV and look for the “Network” or “Internet” section. From there, you should be able to select the preferred connection method and make sure it’s set to “Ethernet”.

Check the Router

If your network settings are correct, then the next step is to check your router. If your router is not configured correctly, then it won’t be able to connect your TV to the internet via ethernet. To check this, start by making sure that your router is on and that all of the cables are firmly connected. If everything looks good, then you should be able to access your router’s settings page by typing its IP address into your browser. From there, you should be able to check the settings and make sure everything is correct.

Check the Firewall Settings

If your router is properly configured, then the next step is to check your firewall settings. Many routers come with built-in firewalls, and if these firewalls are set too high, then they can block your TV’s connection to the internet. To check this, open the settings menu on your router and look for the “Firewall” or “Security” section. From there, you should be able to adjust the settings and make sure that the firewall is not blocking your TV’s connection.

Check the Modem

If your firewall settings are correct, then the next step is to check your modem. If your modem is not working properly, then it won’t be able to connect your TV to the internet. To check this, start by making sure that your modem is on and that all of the cables are firmly connected. If everything looks good, then you should be able to access your modem’s settings page by typing its IP address into your browser. From there, you should be able to check the settings and make sure everything is correct.

Check the IP Settings

If your modem is properly configured, then the next step is to check your IP settings. If your IP settings are not configured correctly, then your TV won’t be able to access the internet. To check this, open the settings menu on your TV and look for the “Network” or “Internet” section. From there, you should be able to select the “IP Settings” option and make sure that the settings are correct.

Check the Firmware Version

If your IP settings are correct, then the next step is to check your TV’s firmware version. If your TV’s firmware is out of date, then it won’t be able to connect to the internet over ethernet. To check this, open the settings menu on your TV and look for the “System” or “Software” section. From there, you should be able to check the firmware version and make sure it’s up to date.

Check the Network Card

If your firmware is up to date, then the next step is to check your TV’s network card. If your TV’s network card is not working properly, then it won’t be able to connect to the internet. To check this, open the settings menu on your TV and look for the “Network” or “Ethernet” section. From there, you should be able to check the network card and make sure it’s working properly.

Conclusion

If you’re having trouble connecting your TV to the internet via ethernet, but you’re still able to connect using Wi-Fi, then the issue could be due to a number of different factors. By following the steps outlined above, you should be able to troubleshoot the issue and get your TV connected to the internet in no time. Good luck!